Do you have any idea how effective you are at complaint handling compared to other businesses in
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Do you have any idea how effective you are at complaint handling compared to other businesses in your industry sector? If so, where do you stand?
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PALASH JHANWAR
I am a Chartered Accountant with AIR 45 in CA - IPCC. I am a Merit Holder ( B.Com ). The following is my educational details.
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Related Book For 
A Complaint Is A Gift Recovering Customer Loyalty When Things Go Wrong
ISBN: 978-1576755822
2nd Edition
Authors: Janelle Barlow, Claus Moller, Tony Hsieh
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