What are the indicators that the following belief is widespread throughout your organization: when a service break
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What are the indicators that the following belief is widespread throughout your organization: when a service break -
down occurs, your organization has a chance to retain customer loyalty by satisfying the customer’s needs?
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Related Book For
A Complaint Is A Gift Recovering Customer Loyalty When Things Go Wrong
ISBN: 978-1576755822
2nd Edition
Authors: Janelle Barlow, Claus Moller, Tony Hsieh
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