Recently, the manager of the call center for a large Internet bank asked his staff to collect

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Recently, the manager of the call center for a large Internet bank asked his staff to collect data on a random sample of the bank’s customers. Data on the following variables were collected and placed in a file called Bank Call Center:

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A small portion of the data is as follows:
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a. Would you classify these data as time-series or cross-sectional? Explain.
b. Which of the variables are quantitative and which are qualitative?
c. For each of the six variables, indicate the level of data measurement.
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Business Statistics A Decision Making Approach

ISBN: 9780133021844

9th Edition

Authors: David F. Groebner, Patrick W. Shannon, Phillip C. Fry

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