From Exhibit 7-5, choose 10 Employee Performance KPIs to answer the following three questions. This URL (https://www.linkedin.com/pulse/20130905053105-64875646-the-75-kpis-every-manager-needs-to-know)

Question:

From Exhibit 7-5, choose 10 Employee Performance KPIs to answer the following three questions. This URL

(https://www.linkedin.com/pulse/20130905053105-64875646-the-75-kpis-every-manager-needs-to-know) provides links with background information for each individual KPI that may be helpful in understanding the individual KPIs and answering the questions.
Identify the equation/relationship/data needed to calculate the KPI. How frequently would it need to be incorporated to be most useful?
Describe a simple visualization that would help a manager track the KPI.
Identify a benchmark for the KPI from the Internet. Choose an industry and find the average, if possible. This is for context only.


Exhibit 7-5

1. Net Profit Financial Performance KPIS 2. Net Profit Margin 3. Gross Profit Margin 4. Operating Profit Margin 5. EBITDCustomer KPIS 19. Net Promoter Score (NPS) 20. Customer Retention Rate 21. Customer Satisfaction Index 22. Customer Prof

Fantastic news! We've Found the answer you've been seeking!

Step by Step Answer:

Related Book For  book-img-for-question
Question Posted: