Do you agree with the idea that social CRM is simply an extension of CRM 1.0, or

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Do you agree with the idea that social CRM is simply an extension of CRM 1.0, or do you think it is different enough to spawn an entire new field? Explain.

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E Marketing

ISBN: 0132953447

7th Edition INTERNATIONAL EDITION

Authors: Raymond Frost

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Question Posted: May 23, 2024 05:05 AM

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Do you agree with the idea that social CRM is simply an extension of CRM 1.0, or

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E Marketing

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