On hold times for callers to a local cable television company are known to be normally distributed
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“On hold” times for callers to a local cable television company are known to be normally distributed with a standard deviation of 1.3 minutes.
Find the average caller “on hold” time if the company maintains that no more than 10% of callers wait more than 6 minutes.
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Related Book For
Just The Essentials Of Elementary Statistics
ISBN: 9780495314875
10th Edition
Authors: Robert Johnson, Patricia Kuby
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