Critically analyze the business model in Figure 12.3, fl eshing out the details of what the bullet

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Critically analyze the business model in Figure 12.3, fl eshing out the details of what the bullet points under the fi ve headings involve. What are the model’s strengths and weaknesses? Is anything missing?

Looking at the ‘key operating activities’ section of the Operations Plan, what are the critical success factors and are there more strategic options?

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