Today, world-class companies treat quality as a strategic objective, and this is an integral part of a
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Today, world-class companies treat quality as a strategic objective, and this is an integral part of a company’s strategy and culture. This is commonly known as total quality management (TQM). Define TQM.
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Related Book For 
Essentials Of Entrepreneurship And Small Business Management
ISBN: 9780136109594
8th Global Edition
Authors: Thomas W Zimmerer, Norman M Scarborough
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