You have probably heard the saying the customer is king. Under what circumstances would an individual customer

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You have probably heard the saying ‘the customer is king’.

Under what circumstances would an individual customer actually have power to influence a particular organisation?

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Management The Essentials

ISBN: 9780655702443

5th Edition

Authors: Stephen P. Robbins, Mary A. Coulter, David A. DeCenzo, Megan Woods

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