Dell sold computers online with a particular software. In fact, the software was not available for several months. Instead, Dell sent customers a coupon for the software “when available.” What did Dell do wrong?
I. Failed to offer buyers the opportunity to cancel their orders

II. Did not automatically cancel the orders

III. Did not ship the software within 30 days
(a) I and II
(b) I, II, and III
(c) I and III
(d) II and III