S ome managers and organizations go to great lengths to monitor their employees’ behavior, and they keep extensive records about employees’ behavior and performance. Some organizations also seem to possess norms and values that cause their employees to behave in certain ways.

Questions 1 Either by yourself or in a group, think about the ethical implications of organizations’ monitoring and collecting information about their employees.

What kind of information is it ethical to collect or unethical to collect? Why? Should managers and organizations inform subordinates they are collecting such information?

2 Similarly, some organizations’

cultures, like those of Arthur Andersen, the accounting firm, and of Enron, seemed to have developed norms and values that caused their members to behave in unethical ways. When and why does a strong norm that encourages high performance become one that can cause people to act unethically?

How can organizations keep their values and norms from becoming “too strong”?

AppendixLO1