The instructor may take a survey in class and ask students to respond to two questions: (1)

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The instructor may take a survey in class and ask students to respond to two questions: (1) “Can you describe in detail when you felt exceptionally good about your job?” and (2)

“Can you describe in detail when you felt exceptionally bad about your job?” Students should write their answers on a sheet of paper. Then, each individual should be encouraged to share his or her good and bad work experiences with the class. The instructor can classify these responses according to Herzberg’s two-factor theory and point out the weakness in this research design.

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