What are the main tools service firms can use to analyze and address service quality problems?

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Essentials Of Services Marketing

ISBN: 9781292425191

4th Edition

Authors: Jochen Wirtz

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Question Posted: Feb 03, 2024 12:00 PM

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What are the main tools service firms can use to analyze and address service quality problems?

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Service firms can use various tools to analyze and address service quality problems Here are some of the main ones 1 Customer Feedback and Surveys Thi...View the full answer

Essentials Of Services Marketing

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