Ask simple yes/no questions. Make it easy for your recipient to reply to your message with the

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Ask simple yes/no questions. Make it easy for your recipient to reply to your message with the briefest possible answer. For example, ask,

“Should I . . . ?” instead of “How would you like me to handle this situation?” If a series of yes/no questions are necessary, number the questions.

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The Essentials Of Technical Communication

ISBN: 9780199379996

3rd Edition

Authors: Elizabeth Tebeaux, Sam Dragga

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