Leadership is defined as the use of power and influence to direct the activities of followers toward

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Leadership is defined as the use of power and influence to direct the activities of followers toward goal achievement. An “effective leader” improves the performance and well-being of his or her overall unit, as judged by profit margins, productivity, costs, absenteeism, retention, employee surveys, and so forth. An “effective leader” also cultivates high-quality leader–member exchange relationships on a dyadic basis through role taking and role making processes.

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