Some (or many) senders include emojis or animated

GIFs as a nonverbal channel to supplement their text

messages or emails. In what work situations, if any, are

emojis and GIFs most appropriate and helpful to communicate

messages? Under what conditions should these

nonverbal digital elements definitely NOT be used? If

you use either emojis or animated GIFs in text messages

or emails, what rules or principles would you recommend

to someone who hasn’t yet used these?

AppendixLO1