Studies report that college instructors are frequently required to engage in emotional labor. Identify the situations in
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Studies report that college instructors are frequently required to engage in emotional labor. Identify the situations in which emotional labor is required for this job. In your opinion, is emotional labor more troublesome for college instructors or for people working at emergency service call centers?
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ISE Organizational Behavior Emerging Knowledge Global Reality
ISBN: 9781266108099
10th Edition
Authors: Mary Ann Von Glinow Steven McShane
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