State whether true or false.

• Motivation cannot be achieved through good communication skills.

• A warning is given to a superior.

• Persuading is easy if you are yourself convinced.

• Education for the outside public is necessary.

• Orders move only upwards.

• Orders should not be effective and clearly spelt out.

• Effective advice promotes understanding.

• Information can be available from both external and internal sources.

• Information should not be recent and complete.