The purpose of goodwill messages is to a. Generate sales b. Impress others c. Make yourself feel

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The purpose of goodwill messages is to

a. Generate sales

b. Impress others

c. Make yourself feel better

d. Enhance relationships with customers, colleagues, and other businesspeople

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Excellence In Business Communication

ISBN: 9780134319056

12th Edition

Authors: John Thill, Courtland Bovee

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