Which of the following is an advantage of using the indirect approach with negative messages? a. Most

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Which of the following is an advantage of using the indirect approach with negative messages?

a. Most readers prefer the direct approach for such messages.

b. It makes a shorter message possible.

c. It can ease the blow of negative news and help readers accept the news.

d. It removes emotions from the situation.

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Excellence In Business Communication

ISBN: 9781292450117

14th Global Edition

Authors: Courtland Bovee, John V. Thill,

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