An advantage of using the direct approach with negative messages is that it a. saves readers time

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An advantage of using the direct approach with negative messages is that it

a. saves readers time by helping them reach the main idea more quickly.

b. eases readers into the message with a buffer.

c. removes emotions from the situation.

d. avoids confrontation.

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Excellence In Business Communication

ISBN: 9781292450117

14th Global Edition

Authors: Courtland Bovee, John V. Thill,

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