Your company markets a line of rugged smartphone cases designed to protect the sensitive devices from drops, spills, and other common accidents.

Your guarantee states that you will reimburse customers for the cost of a new phone if the case fails to protect it from any of the following:

(a) a drop of no more than 6 feet onto any surface;

(b) spills of any beverage or common household chemical;

(c) being crushed by any object weighing up to 100 pounds; or (d)

being chewed on by dogs, cats, or other common household pets.

Jack Simmons, a rancher from Wyoming, emailed your customer support staff requesting a reimbursement after he dropped his iPhone in his hog barn and a 900-pound boar crushed it in a single bite.

Your task: Write an email response to the customer, denying his request for a new phone.