2. Brose is a German company that has a factory in Brazil that sells to customers in the United States and Japan. Business processes span all of these countries. Do you think that different cultures and different languages might pose problems for crossorganizational processes? How do you think different languages and cultures may pose difficulties for the development of new business processes?

. Access the SAP article cited in the Sources line on the previous page, and read the description of the use of the business-process master list. The article, which was written on behalf of SAP as part of its marketing efforts, implies that the inventory of business processes was of substantial value when implementing SAP in the various facilities.

a.
b.