Define information silo, and explain how such silos come into existence. When do such silos become a problem? Name and describe five common functional applications. Describe data that are likely duplicated among those five applications.

Summarize the problems that information silos cause.

Summarize the ways that enterprise systems can be used to solve problems of information silos at both the workgroup and the enterprise level. Define business process engineering and explain why it is difficult and expensive.