1. Is a form of attribution error that involves blaming others for problems that they may not have caused for themselves.
(a) Self-serving bias
(b) Fundamental attribution error
(c) Projection
(d) Self-monitoring
2. The component of an attitude is what indicates a person’s belief about something, while the component indicates a specific positive or negative feeling about it.
(a) cognitive; affective
(b) emotional; affective
(c) cognitive; attributional
(d) behavioral; attributional

3. The term for the discomfort someone feels when his or her behavior turns is inconsistent with a previously expressed attitude is.
(a) alienation
(b) cognitive dissonance
(c) job dissatisfaction
(d) job burnout
4. Job satisfaction is known from research to be a strong predictor of.
(a) job performance 

(b) job burnout
(c) conscientiousness 

(d) absenteeism