11 The manager's role in the 'upside-down pyramid' view of organisations is best described as providing so

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11 The manager's role in the 'upside-down pyramid' view of organisations is best described as providing so that operating workers can directly serve

(a) direction; top management

(b) leadership; organisational goals

(c) support; customers

(d) agendas; networking

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Exploring Management

ISBN: 9781119874935

1st Asia-Pacific Edition

Authors: John R. Schermerhorn

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