2 For some years now, you've owned a small computer repair business in a university suburb. You...
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2 For some years now, you've owned a small computer repair business in a university suburb. You fix laptops, replace phone screens and refurbish and upgrade desktop computers. Your customers are mainly university students along with other local residents. Recent numbers show a steep decline in repairs. especially for desktop computers. You suspect this is because of the relatively low price of laptop computers and the extended warranties that some companies offer when selling computers. Some of your friends say it's time to close up because your market is dying. Is it hopeless, or is there a business strategy that might save the shop?
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