Th e steps in the decision-making process are: (1) identify and defi ne the problem; (2) generate

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• Th e steps in the decision-making process are: (1) identify and defi ne the problem;

(2) generate and evaluate alternatives; (3) decide on the preferred course of action;

(4) implement the decision; (5) evaluate the results; conduct ethics doublecheck in all steps.

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Exploring Management

ISBN: 9780470878217

3rd Edition

Authors: John R. Schermerhorn

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