Observe an actual group or watch a video of a task-oriented group. (Two videos produced especially for this textbook contain suitable segments for this exercise.)

Make a chart based on the task, maintenance, and individual behaviors described in the chapter. List the people’s names at the top and the task, maintenance, and individual behaviors along the left side. Whenever each person speaks, categorize his or her remarks by making a note in the appropriate category. For each person in the group you observe:

a. What sort of role profile would you draw for that person?

b. How would you label that person’s informal role?

c. Do you think the person’s behaviors were helpful or not? Why?

d. How would you change the category system to be more useful for you?