Management process OBJ. 1 Three phases of the management process are planning, directing, and controlling. Match the following descriptions to the proper phase:

Phase of management process Description Planning

a. Developing long-range courses of action to achieve goals.

Directing

b. Isolating significant departures from plans for further investigation and possible remedial action. It may lead to a revision of future plans.

Controlling

c. Process by which managers, given their assigned levels of responsibilities, run day-to-day operations.