1. Critique the WtA gap analysis. Could there be other explanations for the gaps? ...

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1. Critique the WtA gap analysis. Could there be other explanations for the gaps?

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Service Management Operations Strategy Information Technology

ISBN: 9781265075538

10th International Edition

Authors: Sanjeev K. Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons

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Question Posted: Nov 13, 2024 02:00 AM

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1. Critique the WtA gap analysis. Could there be other explanations for the gaps? ...

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Service Management Operations Strategy Information Technology

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