1. Do you think manufacturing companies can afford not to offer any services? Why? Why not? Do...

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1.● Do you think manufacturing companies can afford not to offer any services? Why? Why not? Do you see differences in this respect in relation to the type of industry?

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Service Management An Integrated Approach

ISBN: 9780273732037

3rd Edition

Authors: Paul Gemmel, Bart Van Looy , Roland Van Dierdonck

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