1. Do you think the reverse also holds true, i.e. should service companies start thinking about...
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1. ● Do you think the reverse also holds true, i.e. should service companies start thinking about offering products as well? Why? Why not? Can you come up with examples?
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Service Management An Integrated Approach
ISBN: 9780273732037
3rd Edition
Authors: Paul Gemmel, Bart Van Looy , Roland Van Dierdonck
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