1. Give examples of service firms that use both the strategy of focus and differentiation and the...
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1. Give examples of service firms that use both the strategy of focus and differentiation and the strategy of focus and overall cost leadership.
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Service Management Operations Strategy Information Technology
ISBN: 9781265075538
10th International Edition
Authors: Sanjeev K. Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons
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