1. Give examples of service firms that use both the strategy of focus and differentiation and the...

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1. Give examples of service firms that use both the strategy of focus and differentiation and the strategy of focus and overall cost leadership.

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Service Management Operations Strategy Information Technology

ISBN: 9781265075538

10th International Edition

Authors: Sanjeev K. Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons

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