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1. Is it possible for firms in the service business to develop organizational capabilities in such...

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1. ● Is it possible for firms in the service business to develop organizational capabilities in such a way that they have an excellent performance in each of the operational measures

(quality, productivity, time-based performance, and flexibility). Why or why not?

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Kirti Kaushal
Having experience of more than 10 years is good enough to coach my students. Currently, I am working as an active supervisor of ACCA students. In my career, I helped students in financial accounting, management accounting, cost accounting, financial reporting, taxation, and audit. I also helped students publish their articles or papers in good journals. I also helped students with thesis and objective writing.
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Service Management An Integrated Approach

Service Management An Integrated Approach

ISBN: 9780273732037

3rd Edition

Authors: Paul Gemmel, Bart Van Looy , Roland Van Dierdonck

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