12.1. You show up early in the morning to buy tickets for a concert but you find...

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12.1. You show up early in the morning to buy tickets for a concert but you find a long line and are told that the average time between arrivals has been about 15 minutes.

a. What is the chance you will lose your place in line, if just after arriving, you leave for 5 minutes to use the restroom?

b. What is the probability that zero, one, or two arrivals will come during your 5-minute rest break?

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Service Management Operations Strategy Information Technology

ISBN: 9781265075538

10th International Edition

Authors: Sanjeev K. Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons

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Question Posted: Nov 13, 2024 03:00 AM

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12.1. You show up early in the morning to buy tickets for a concert but you find...

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Service Management Operations Strategy Information Technology

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