3. Discuss the implications of service outsourcing on employees, stockholders, customers, and the host-country economy when a

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3. Discuss the implications of service outsourcing on employees, stockholders, customers, and the host-country economy when a firm outsources a call center overseas.

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Service Management Operations Strategy Information Technology

ISBN: 9781265075538

10th International Edition

Authors: Sanjeev K. Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons

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Question Posted: Nov 13, 2024 03:00 AM

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3. Discuss the implications of service outsourcing on employees, stockholders, cus- tomers, and host country economy when a firm outsources a call center overseas.
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3. Discuss the implications of service outsourcing on employees, stockholders, customers, and the host-country economy when a

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Service Management Operations Strategy Information Technology

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