3. What are some drawbacks of increased customer participation in the service process? ...
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3. What are some drawbacks of increased customer participation in the service process?
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Saif Rafi
A qualified and self-motivated Civil Engineer with expertise experience in design, drafting, surface water management, mining, hydrology, and municipal waste disposal. Adept at deploying procedures and standards that meet regulatory requirements. Exceptional adaptability and open-mindedness with excellent communication skills in both verbal and written. In terms of experience, I have two years of working experience as a research assistant with a highly equipped laboratory at the University of Saskatchewan.
I also worked as a teaching assistant at the University of Saskatchewan for 1 year.
Work performed:
• Marked and interacted with students to provide guidance and feedback on course materials.
• Reviewed course materials and provided feedback.
Also worked as a home tutor in Canada and back to my country.
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Related Book For 
Service Management Operations Strategy Information Technology
ISBN: 9781265075538
10th International Edition
Authors: Sanjeev K. Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons
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