The point at which a customer chooses one food service operation over another is a result of

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The point at which a customer chooses one food service operation over another is a result of the operation creating a competitive edge. This is referred to as the point of:
A. Sale
B. Difference
C. Service
D. Competition

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Foodservice Management Principles and Practices

ISBN: 978-0135122167

12th edition

Authors: June Payne Palacio, Monica Theis

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