Services differ from the production of manufactured goods in all ways except that services a. are consumed

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Services differ from the production of manufactured goods in all ways except that services

a. are consumed immediately and cannot be stored.

b. aren’t as important as manufactured products to the U.S. economy.

c. are provided when and where the customer desires the service.

d. are usually labor-intensive.

e. are intangible, and it’s more difficult to evaluate customer service.

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Foundations Of Business

ISBN: 9780538744515

2nd Edition

Authors: William M. Pride, Robert J. Hughes, Jack R. Kapoor

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