Bill is feeling very proud of himself. He talked to a man who had very complicated problems this afternoon. He put everything down on paper, while the man sat by his desk and drank a soft drink. Then Bill decided on the best way to handle the situation. The man finished his drink, did just what Bill suggested, and reported that everything is fine now.

Above are some situations in which the boundary between the worker and the client has become blurred. Identify what went wrong and what needs to happen to correct the situation. Use the space provided to make notes.