Mrs. Sylvestri is worried about her son, Manuel. She tells you that he seems to have trouble concentrating in school and that the teachers have told her he is “a daydreamer.” He is falling further and further behind, and she is wondering if her son is reacting to the recent death of his father in a construction accident. She says, “I don’t know if you saw it on TV or not. He was working on that sewer project down in Carsonville, and the walls of the trench fell in on him. All his buddies were there, trying to dig him out. It was on the news.” You respond with active listening. Choose a word that describes the feeling you think the woman is expressing, and then give your empathic response. 

FEELING: 

EMPATHIC RESPONSE:

Above the instructions for each question based on the communication skills you have learned in class.