3. Martyn Hart, Chair of the National Outsourcing Association, has stated, "One of the most notable aspects of outsourcing is that people rarely like to talk about success stories. The truth is, thousands of companies outsource successfully each year,but it's worth remembering that each and every outsourcing deal is only as good as the planning that proceeds it."64 Outline the steps that an organization should follow when deciding to outsource an HR activity.