3. PHR and SPHR Knowledge Base lists the knowledge someone studying for the HRCI certification exam needs to have in each area of human resource management (such as in strategic management, workforce planning, and human resource development). For this chapter, those include, for instance, knowledge listed under Workforce Planning and Employment.

Individually or in groups of four to five students, do four things: (1) review that appendix now;

(2) identify the material in this chapter that relates to the required knowledge in the appendix lists; (3) write four multiple-choice exam questions on this material that you believe would be suitable for inclusion in the HRCI exam;

and (4) if time permits, have someone from your team post your team’s questions in front of the class, so the students in other teams can take each others’ exam questions.