1. Using the skills listed in the Learning About Yourself Exercise, identify the 4 skills that you think all managers
should have.
2. Identify the 4 skills that you think are least important for managers to have.
3. In groups of 5–7, reach a consensus on the most-needed and least-needed skills identified in steps 1 and 2.
4. Using Exhibit 1-6 on page 29, determine whether your “ideal” managers would have trouble managing in some dimensions of organizational demands.

5. Your instructor will lead a general discussion of your results.

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EXHIBIT 1-6 Skills for Mastery in the New Workplace Flexibility 3. Conflict 1. Understanding Internal 1. Receiving and 2. Interpersonal 1. Team building 2. Participative management 2. Evaluating decision making yourself and others 3. Developing 3. Responding to communication routine information organizing information subordinates routine information Mentor Innovator Facilitator Monitor 1. Living with change 2. Creative thinking 3. Managing change 1. Planning 2. Organizing 3. Controlling Control Broker Coordinator Director Producer 1. Building and maintaining a power base 2. Negotiating agreement. and commitment 3. Negotiating and selling ideas External 1. Personal productivity and motivation 2. Motivating others 3. Time and stress management 1. Taking initiative 2. Goal setting 3. Delegating effectively