Both managers and employees should adops a questioning attitude toward the way the organiza- tion works in order to uncover the taken-for- granted assumptions and beliefs on which it oper- ates. For example, to make sure that they are not wasting organizational resources by performing unnecessary actions, they should always ask ques- tions such as "Is that rule or SOP really necessary?" and "Who will read the report that I am writing?" An MBO system can also help managers evaluate the working of their hierarchy.

 LO.1