To learn about the different needs of a diverse workforce.

■ Lise is 28 years old. She is a divorced mother of 3 children, aged 3, 5, and 7. She is the department head. She earns $37 000 a year in her job and receives another $3600 a year in child support from her ex-husband.
■ Ethel is a 72-year-old widow. She works 25 hours a week to supplement her $8000 annual pension. Including her hourly wage of $7.75, she earns $18 075 a year.
■ John is a 34-year-old black male born in Trinidad who is now a Canadian resident. He is married and the father of two small children. John attends college at night and is within a year of earning his bachelor's degree. His salary is $24 000 a year. His wife is an attorney and earns approximately $54 000 a year.
■ Sanjay is a 26-year-old physically impaired Indo-Canadian male. He is single and has a master's degree in education. Sanjay is paralyzed and confined to a wheelchair as a result of a car accident. He earns $29 000 a year.
■ Wei Mei is a single 22-year-old immigrant. Born and raised in China, she came to Canada only three months ago. Wei Mei's English needs considerable improvement. She earns $18 000 a year.
■ Mike is a 16-year-old white male in his 2nd year of high school. He works 15 hours a week after school and during vacations. He earns $7.75 an hour, or approximately $6045 a year.