An organization that accepts orders via the Web processes it, and has delivery scheduled based on its
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An organization that accepts orders via the Web processes it, and has delivery scheduled based on its inventory levels is known to be proficient in its service. Errors in orders received could be due to the wrong shipment of product, incorrect quantity, or not meeting promised delivery date. Given the track record of the organization, Table 8-37 shows the number of error-free orders filled between successive orders that have at least one error. Construct an appropriate control chart and comment on the performance of the organization. Use a level of significance of 0.05.
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Fundamentals Of Quality Control And Improvement
ISBN: 9781118705148
4th Edition
Authors: Amitava Mitra
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