Identify (1) outcome measures, (2) process measures, and (3) customer feedback for: (a) health care process (b)

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Identify (1) outcome measures, (2) process measures, and (3)

customer feedback for:

(a) health care process

(b) manufacturing process

(c) managing process

(d) teaching process. LO6

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Quality Improvement Through Planned Experimentation 3/E

ISBN: 978-0071759663

3rd Edition

Authors: Ronald Moen ,Thomas W Nolan ,Lloyd P Provost

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