89 Hotel guest satisfaction. A 2009 North American Hotel Guest Satisfaction Index Study determined that the probability
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89 Hotel guest satisfaction. A 2009 North American Hotel Guest Satisfaction Index Study determined that the probability of a hotel guest participating in the hotel’s “green”
conservation program by reusing towels and bed linens is
.45. Suppose a large hotel chain randomly samples 200 of its guests. The chain’s national director claims that more than 110 of these guests participated in the conservation program. Do you believe this claim? Explain.
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